Key contacts:
Internal: Division GP M, BDM, GAM, F ront End Sales, Pricing team, CSR, Demand Planning, DCAM, Finance, GCQ
External: Customers
Structure:
Report to Sales Manager
Primary Roles:
- 1. Manage direct sold to accounts to improve customer experience.
- 2. Co-work with front-end sales and manage transfer-in Salesforce Opportunity to grow Molex revenue and profit.
- 3. Analyze General Product prices to protect Molex profit.
- 4. Work with Demand Planning team for long-term capacity planning.
- 5. Support customers in sales drawing, samples, environmental document, contract, etc.
Duties & Responsibilities:
- Work with design-in team for price strategy, samples support and NPI order.
- Review RFQ, align pricing strategy with design-in team, periodic business review which includes price negotiation and business award.
- Track major project status and manage forecast then upload ZAPO, work with planning team/plant for supply/capacity support.
- Review with OSE for the project information and accept/maintain Salesforce opportunity.
- Analyse back to back order, review customer inventory status to ensure sufficient backlog.
- Provide related documents (sales drawing, product specification, testing report, etc.) and samples when customer request.
- Manage all contracts with customers.
- Coordinate PCN, QN and environmental documents.
- al S&E/Aging/Overdue.
- Mitigate AR and tariff related issues with Finance team.
Education:
- Bachelor degree of Business/Engineering
Experience & Skills:
- Minimum 3 years experiences in account management/inside sales in electronic industry.
- Fluent in Mandarin & English.
- Proficient in using Microsoft Office software.
- Excellent customer relation's skills, strong organizational skills to anticipate, plan, prioritize and self-monitor workload, interpersonal skills to effectively work with co-workers & external contacts to respond positively to situations.
