PRIMARY PURPOSE:
As an HR Officer, you will support the Shanghai site by owning and coordinating four key areas: HR compliance (including RBA/customer audits and ongoing compliance controls), HR communication (planning and delivering clear, timely internal communications), HR foundation (including HR data governance, reporting, and analytics to enable decision-making), and HR operational excellence (continuous improvement of end-to-end HR services and processes). The role requires strong attention to detail, a service mindset, and advanced capability in data analysis and Office 365 tools to deliver high-quality, standardized outcomes.
DUTIES & RESPONSIBILITIES:
1. Serve as the site HR compliance focal point; ensure HR practices, records, and controls meet internal requirements and external customer expectations.
2. Lead and coordinate HR-related audits, including RBA audits, customer audits, and other internal/external audits.
3. Prepare audit plans and evidence packages (policies, procedures, training records, employee files, working hours/attendance records as applicable) and drive audit readiness.
4. Own corrective and preventive actions (CAPA): document findings, assign/coordinate owners, track progress, and ensure on-time closure with complete evidence.
5. Monitor compliance trends and recurring findings; use data to identify root causes and propose preventive actions to reduce risk.
- Organization Communication
1. Plan and execute internal communication programs; continuously improve communication channels to ensure transparent, timely, and effective information flow.
2. Draft, edit, and publish internal communications using multiple formats and tools (e.g., email, Teams posts, announcements, posters, short videos, notice boards, WeChat groups as applicable).
3. Set communication governance (audience, cadence, message owner, review/approval) to ensure messages are consistent, compliant, and easy to understand.
4. Track communication effectiveness (reach, engagement, feedback) and improve content and delivery based on data and stakeholder input.
- HR Operation Excellence / Continuous Improvement
1. Drive continuous improvement across the employee lifecycle (hire-to-retire), including process standardization, SOP/work instruction updates, and template optimization.
2. Perform risk and control reviews for HR processes (compliance, data accuracy, segregation of duties, employee experience); recommend and support mitigation actions.
3. Use data analysis and reporting to identify trends, measure outcomes, and track action plans (e.g., cycle time, accuracy, compliance metrics, engagement indicators).
- HR Foundation Enhancement (HR as ONE Team)
1. Strengthen HR fundamentals by promoting standard ways of working, clear roles and responsibilities, and disciplined execution within the HR team.
2. Support HR data governance: maintain data accuracy, completeness, and confidentiality; define data owners and regular data checks as needed.
3. Deliver regular HR dashboards and insights; provide data-driven recommendations to HR and site leaders (e.g., headcount, turnover, absenteeism, training completion, compliance KPIs).
4. Work collaboratively with HRBP/COE/Payroll partners and site stakeholders to ensure HR delivers as ONE team with aligned priorities and consistent service.
5. Support knowledge sharing and capability building within HR (templates, checklists, SOPs, lessons learned) to improve team effectiveness and continuity.
REQUIREMENTS:
- Bachelor's degree or above in any major.
- 3-5 years of progressive HR experience in a multinational corporation (MNC), with hands-on exposure to HR communication, HR compliance, HR operations, and continuous improvement.
- Strong experience in HR data analysis and reporting (e.g., headcount, turnover, attendance/working hours, training, engagement), with the ability to translate data into actionable insights.
- Industry experience in electronic manufacturing, electrical engineering, or mechanical engineering is preferred. Familiarity with the electronic supply chain or manufacturing processes is a plus.
Technical & Functional Skills
- Compliance savvy: Solid knowledge of PRC labor laws, social security/housing fund regulations, and HR compliance standards; able to prepare for and support audits (e.g., RBA/customer audits).
- Internal communication capability: Strong writing and editing skills; able to translate complex HR topics into clear, employee-friendly messages; capable of using diverse formats (posters, short videos, announcements).
- Data analysis & reporting: Advanced analytical skills; proficient in building dashboards, tracking KPIs, and delivering insights. Strong Excel skills (PivotTables, Power Query, complex formulas); Power BI is a plus.
- Office 365 proficiency: Highly proficient with Microsoft Office 365 tools, including Excel, PowerPoint, Word, Outlook, Teams, OneDrive/SharePoint; able to collaborate, manage documents/version control, and support digital communication.
- Project/process management: Ability to manage multiple priorities, drive process improvements, meet deadlines, and deliver high-quality results.
Soft Skills
- English communication: Fluent in spoken and written English; able to communicate effectively with regional/global stakeholders.
- Analytical & learning agility: Strong logical thinking and problem-solving; quick to learn and apply new tools and processes.
- Stakeholder management: Strong interpersonal skills; able to build trust with employees and managers and influence without authority.
- Attention to detail & confidentiality: Meticulous and accurate; handles sensitive employee information with integrity and discretion.
What You will Gain:
1. Broad exposure to end-to-end HR operations and employee lifecycle management.
2. Opportunities to develop HR functional expertise (recruitment, payroll/benefits coordination, employee relations, compliance).
3. Hands-on experience partnering with employees and leaders in a business environment.
4. Career development within an HR team with exposure to regional/global practices.
