JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
- Collaborate with the event team to deliver on-site meetings or events services in accordance with the client's event services standards and processes under the leadership of the Event Services Manager.
- To be familiar with and execute and workflow of the procurement, warehousing, and materials required for venues and events to keep records of all processes and submit regular operational reports to the Event Manager.
- Support the Event manager to prepare the monthly event service report, verify the record and summarize monthly meeting service data and information provided to the Event manager, report problems, and provide solutions to clients and superiors in time.
Provide events set-up services for the client' whole HQ building and for approximately 200 annual events, events can encompass but are not limited to executive events, luncheons, training, receptions, and conferences. Duties include:
- Manage set-up/tear-down of furniture provided by the client (chairs, tables, sofas, boards, flip charts, table skirts, coat racks, stage, podiums, etc.) in the meeting rooms or open areas as requested (i.e. banquet style, stand-up reception, theater, conference room style, u-shape, classroom, and family style among others);
- Manage the set-up of flags as needed for visits by dignitaries from member countries, national days, etc., including pressing and maintenance of flags as needed.
- Place note pads, pencils, and water on tables as needed;
- In coordination with the seating plan, collect meeting or event-relevant printouts and set up event signage.
- Make set-up changes during events as called for;
- Coordinate with other service units involved in set-ups; for example, all furniture set-ups need to be done before the AV Team starts their set-up.
Support catering services if required.
Required Knowledge and Skills:
Good knowledge of MS Office software.
Excellent communication and coordination skills. Ability to confidently work through problems.
Genuinely service-oriented, team player, strong EQ, and highly willing to learn.
Well-organized, detail-oriented, multi-task, logical thinking, and trustworthy.
Good command of written and oral English and Mandarin.
Good language skills, clear diction, and good Mandarin expression; English communication skills for banquet and event reception working environment.
Carefully and meticulously, good understanding and comprehension, good at summarizing; quick thinking, a strong sense of responsibility, strong execution, and a strong sense of confidentiality.
Professional sense of service, and good communication and interpersonal skills, obey and execute the work assigned by superiors and clients.
Use polite language to receive customers with initiative, enthusiasm, courtesy, patience, and consideration.
React quickly and learn proactively problem-solving skills and timely completed tasks, high resistance to pressure.
Qualifications and Education:
Minimum of 2 years relevant experience.
Graduate from College or Bachelor's Degree.
Good at communication and issue dealing experience.
VIP reception and massive events/ activities are preferable.
Aged 25-35, in good health, physically fit, hard-working.
Good appearance, pretty, sweet voice, cheerful personality, smiling service, well-proportioned, no obvious tattoos or scars, non-exaggerated hair color, and haircut, no bad habits, and behaviors.
The Certificate of No Criminal Record and Health Certificate for the catering industry are must-haves.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
