Job Description:
Accountabilities
The Working Party team contributes as a key stakeholder of the Customer Care Centre in the resolution of major repair related topics to better support, satisfy and retain our Customer. The technical expertise and advice will be used to enable the best possible solution for the customers to provide an end-to-end solution in China region.
Main accountabilities of the job holder:
Manage the Working Party team in China and accountable to team operational management, safety, development which includes manpower availability, workload, issues and operational expenses. You will be accountable as well for the team’s leadership, people development, competence and training, and performance evaluation.
In charge of performing a Working Party (technical changes and or repair) on a delivered aircraft through managing a team of people sent by AIRBUS to a customer site.
Accountable for establishing Working Party file and issuing certificate of release for the work package performed, in accordance EASA/CAAC Part 145 rules and Airbus procedures..
Accountable as Repair Manager in case of major repair, from assessment to release, and will remain accountable for the repair embodiment process. As such, you manage operationally and functionally all occupations/job onsite (spares rep, engineering rep, preparators, sub-contractors and workers / Inspectors).
Ensure airworthiness of the aircraft for the work performed through the WP, sign the Certificate of Release to service and deliver back the aircraft to customer
Negotiate with Manufacturing and third parties (vendors, repair stations ...) availability of competent staff (Mechanics, electricians..)
Participate in the Working Party Preparation with the preparation group (Work scope, Work planning, Resources, Doc/material/logistic)
Allocate tasks to staff according to the competence required.
Manage the working party on site:
Ensure the working party installation (check of the facilities to comply to our processes)
Safety risk assessment (before whilst & after any maintenance activities = dynamic assessment)
Core team, workers from manufacturing units, subcontractors teams
Representatives from Engineering, Spares…
Ensure the day to day management of the W/P and Coordinate with customer on site and review W/P progress
Ensure optimal monitoring of multi skills teams , on the human aspects as on the technical ones
Ensure Ethic & Compliance aspect in all circumstances (team & customer management, customs handling, diverse ordering…)
Ensure completion of work within agreed down time and agreed budget.
Establish Working Party file and issue certificate of release for the work package performed, in accordance with EASA/FAR/CAAC Part 145 rules and Airbus procedures.
Ensure accurate and concise reporting.
Perform working parties stand by when available
On request manage major repair, all along the process from Assessment to Certificate of release with the objective to minimize global lead time
Monitor additional parts / components / tools / consumables and ensure availability.
Perform incoming inspection of parts / tools and of the aircraft.
Negotiate and document additional work required by the customer.
Participate in audits from the airworthiness authorities. Ensure that team competency is at the right level for team operation, and validate training requests in reference to AOP and learning path.
Ensure working party completion within budget and schedule as well as to the required level of safety and quality.
Guaranty compliance with EASA/CAAC Part 145 regulation.
Contribute to working party improvement for procedures, forms, quality, lead time, tooling, and by the way the customer satisfaction.
To manage a team of different nationalities/cultures on site, far from Airbus structure.
To monitor on site activities of people from different skills and origins (Engineering, Spare representatives, Manufacturing)
Availability/flexibility to travel short/long term.
To keep WP expenses within estimated/agreed budget.
To complete the WP according to contractual agreed schedule.
To comply with specific/last minute customer request, to negotiate additional and differed items with customers.
To perform necessary training and qualification process to cope with new aircraft types and Airworthiness authorities new regulations.
Type training or equivalent experience on AIRBUS aircraft families.
Maintenance experience for Cat C, B1 and/or B2 or equivalent in CAAC Part 145
English read, written, spoken.
Bachelor Degree in Engineering or equivalent education
5 years in Repair or Maintenance domain
Proven ability/experience in management of working parties including preparation and planning.
Interested and experienced in working with extensive and highly integrated Electronic Data Processing systems.
To be able to take initiative and decisions
To be flexible and autonomous
To be a good leader
Good ability to coordinate people
Good communication skills
To be self-confident and motivated. Perseverance is also requested in this job.
To be able to establish, maintain good relationships with customer and negotiate on the working party aspects.
To have the ability to work in a stressful environment.
To consistently find ways to meet deadlines and commitments even if changes or other events present unforeseen obstacles.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus (China) Enterprise Management and Services Co.Limited
Employment Type:
Permanent
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Experience Level:
Professional
Job Family:
Customer Eng.&Technical Support&Services <JF-CS-PS>
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