Description:
Role Summary
The Sr. Account Manager in the electronics components independent distribution business plays a crucial role in managing and nurturing key client relationships. The Sr. Account Manager will be based in Shenzhen and will explore South-East Asia market and business opportunities. The Sr. Account Manager will work closely with assigned accounts and will drive both sell (PPV & shortages) and buy (excess) opportunities with the assigned accounts.
Essential Functions
Client Relationship Management
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Build and maintain strong relationships with key clients in the electronics industry.
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Understand clients' business needs and goals to provide tailored solutions.
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Act as the main point of contact for clients, addressing their concerns and ensuring customer satisfaction.
Sales and Business Development
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Identify new business opportunities and potential clients within the electronics components market.
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Develop and implement sales strategies to achieve revenue/GP targets and business growth.
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Collaborate with the sales team to drive sales initiatives and meet sales objectives.
Product Knowledge
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Stay updated on the latest trends and developments in the electronics components industry.
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Possess in-depth knowledge of the products and services offered by the independent distribution business.
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Provide technical support and information to clients regarding various electronic components.
Negotiation and Contract Management
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Negotiate contracts and agreements with clients, ensuring favorable terms for both parties.
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Manage contract renewals and address any contractual issues that may arise.
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Work closely with legal and finance teams to ensure compliance with company policies and regulations.
Team Collaboration
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Collaborate with internal teams, including sales, sourcing, logistics, quality, finance and customer support, to ensure seamless service delivery.
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Coordinate efforts to meet client expectations and resolve any operational issues promptly.
Market Analysis
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Conduct market research to identify industry trends, competitive landscapes, and potential areas for business expansion.
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Provide insights and recommendations based on market analysis to drive strategic decision-making.
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Provide timely market updates to clients.
Forecasting and Reporting
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Develop sales forecasts and reports to track performance against targets.
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Provide regular updates to management on sales metrics, market trends, and client feedback.
Customer Advocacy
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Act as a customer advocate within the organization, ensuring that clients’ needs and feedback are considered in product development and improvement initiatives.
Compliance and Risk Management
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Ensure adherence to industry regulations and compliance standards.
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Identify and mitigate potential risks associated with client accounts and business operations.
Continuous Improvement:
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Proactively identify opportunities for process improvement and efficiency within the account management function.
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Stay updated on industry best practices and incorporate them into account management strategies.
Core Competencies
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Excellent interpersonal skills and business acumen to effectively manage client relationships and drive business growth.
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Deep knowledge of the electronics market, with insight in the electronics component’s distribution business.
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Highly motivated and results oriented to deliver best services experience to clients.
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Ability to work well within a team and cross functionally.
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Strong analytical and problem-solving skills.
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Ability to prioritize tasks, meet deadlines and work independently in a fast-paced environment.
Requirements:
Education and/or Experience and Physical Requirements
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Diploma, Degree or Equivalent.
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10+ years of prior sales experience in electronics components distribution business.
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Intermediate level: Microsoft Office with an emphasis on Microsoft Excel; highly-internet savvy.
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Outstanding written and spoken communication skills with the ability to read, write and communicate in English.
