Guide and monitor local & regional implementation plans with agreed to timelines and coordinate the transformation with his/her peers
Enabling a successful change with the organization.
Accountable for the E2E Quality Assurance by monitoring and oversights service levels. Ensure that the services are delivered in accordance with the expectations, and in line with the agreed service levels for all processes in scope. This activity encompasses:
Understand local leaders requirements, gathering feedback, challenging status quo and aligning priorities while maintaining strong relationships
Translate local requirements to operational
Contribute to major transformation programs like finance academy and oversee operational excellence in business planning & budget processes w/ broad business impact.
Manage dynamic business requirements, establishing priorities for continuous improvement and stakeholder satisfaction
Through customer insights, identifying impactful strategic areas for process optimization and efficiency improvements
Establish and lead effective partner networks/working relationships with local Finance stakeholders.
Monitor operational excellence in service delivery through oversight of service levels
Connect local priorities with different global targets to achieve the best outcome for Sanofi
Contribute to the partnership with the Decision Support & Analytics COE to increase UX and operational excellence
Provide input to service delivery & GPO teams regarding customer-centric approaches, quality standards, and customer satisfaction enhancement strategies
Create a positive and supporting atmosphere among local stakeholders despite uncontrollable circumstances.
