JEN Hangzhou By Shangri-La
COMPANY INTRODUCTION
Nestled in the Gongshu District, JEN Hangzhou By Shangri-La is a distinctive landmark that seamlessly blends historical charm with contemporary design, having been thoughtfully renovated from 9 industrial heritage buildings. Currently in its pre-opening phase, the hotel is set to open soon. Boasting an exceptional location, it offers immediate access to Subway Line 5 and is just a 15-minute drive from Hangzhou East Railway Station. Renowned attractions such as West Lake and Xixi Wetland Park are also within a convenient 30-minute drive, ensuring effortless exploration of the city's highlights. As a key component of a large-scale mixed-use development, the hotel is surrounded by a vibrant mix of retail, office, and residential spaces, offering guests a diverse and enriching urban experience.
We are looking for Service Associate - FO, we rely on you to:
Greet, register, and guide visitors, ensuring a professional and courteous reception experience.
Answer and transfer incoming calls and handle basic inquiries efficiently.
Manage meeting room reservations, setup, and equipment checks to ensure smooth operations.
Handle the receipt, registration, and distribution of mail, documents, and packages.
Maintain the cleanliness and organization of the reception area and assist with administrative tasks assigned by supervisors.
We are looking for someone who:
College degree or above; majors in administration or hospitality are preferred.
Professional appearance with strong service awareness and etiquette.
Clear and effective communication skills with fluent Mandarin (or local language).
Proficiency in office software and common office equipment.
Detail-oriented, responsible, with strong execution and teamwork skills.
By applying to this position, you have read, understood and agreed to our Data Protection Policy.(if the hyper link does not navigate you to the policy, please copy this URL and view in webbrowser: https://www.shangri-la.com/group/careers/data-protection)
