Job Description
Position: CDU Comprehensive Quality Process Control Engineer
Position Summary
The CDU Comprehensive Quality Process Control Engineer is a key leader responsible for driving end-to-end quality excellence across CDU-related operations. This role owns the strategy, governance, and continuous improvement of process quality control systems, ensuring robust, scalable, and data-driven quality performance. The position plays a critical role in risk prevention, advanced problem solving, and cross-functional alignment to achieve zero-defect goals and superior customer satisfaction.
Key Responsibilities
1. Quality Strategy & Process Ownership
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Define and lead the overall CDU process quality control strategy aligned with business and customer objectives.
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Own end-to-end process quality governance, ensuring consistent standards across all CDU operations.
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Establish scalable control frameworks to support both current production and future growth.
2. Advanced Process Control & Capability Management
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Drive advanced process control methodologies (SPC, Cp/Cpk optimization, digital control systems) to ensure world-class process capability.
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Lead critical-to-quality (CTQ) identification and risk mitigation through FMEA and control plan optimization.
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Champion proactive defect prevention over reactive inspection.
3. Complex Problem Solving & Continuous Improvement
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Lead resolution of high-impact, complex quality issues with significant business or customer impact.
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Serve as the technical authority for root cause analysis and systemic corrective actions (8D, PST, DMAIC).
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Ensure horizontal deployment of lessons learned across lines, products, and sites.
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Identify and drive strategic improvement initiatives to reduce variation, cost of poor quality (COPQ), and customer complaints.
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Integrate digital analytics to enable predictive quality and real-time decision-making.
4. Quality System & Cross-functional Leadership
- Ensure CDU processes fully comply with global quality standards and customer-specific requirements.
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Lead audits and act as the primary interface for customers on quality-related topics.
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Drive system-level improvements beyond compliance toward best-in-class performance.
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Act as a key quality partner to Operations, Engineering, NPI, and Supply Chain leadership teams.
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Influence decision-making in process design, equipment selection, and production ramp-up.
5. New Product Introduction (NPI) & Change Management
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Lead CDU quality readiness during NPI and engineering changes, including:
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Process validation (IQ/OQ/PQ)
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APQP / PPAP deliverables
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Ensure smooth ramp-up of CDU products with stable yield and low defect escape.
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Drive early design-for-quality (DFQ) and design-for-test (DFT) inputs.
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Lead quality readiness for NPI and major process changes, ensuring robust validation (APQP, PPAP).
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Mitigate quality risks during product launches and scale-up phases.
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Ensure seamless transition from development to mass production.
6. Supplier & Component Quality Management
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Define quality requirements for critical electronic components (ICs, sensors, connectors, PCBs).
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Lead supplier quality issue escalation related to CDU failures.
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Ensure incoming quality aligns with functional and reliability expectations.
Qualifications & Requirements
Education
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Bachelor’s or above in Electrical Engineering, Electronic Engineering, Mechatronics, or related fields.
Experience
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5-8+ years in quality/process engineering, with strong exposure to CDU industry
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Proven experience handling complex system-level quality issues.
Technical Expertise
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Functional testing (FCT/EOL) and diagnostics
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Software flashing and parameter control processes
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FMEA (DFMEA/PFMEA)
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Control Plans & SPC
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APQP / PPAP
Leadership & Soft Skills
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Strong cross-functional leadership and influencing capability
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Ability to translate complex technical issues into business impact
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Excellent communication skills across technical and non-technical stakeholders
Key Performance Indicators (KPIs)
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CDU EOL First Pass Yield (FPY)
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Test failure rate & false failure reduction
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Defect escape rate (internal/external)
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Field return / warranty reduction
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Process capability (Cp/Cpk) of critical electronic parameters
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COPQ reduction (scrap, rework, failure cost)
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NPI launch quality performance
