Responsibility
Receive, process and track customer orders, and file and back up order data.
Maintain communication with customers, reply to emails, and confirm delivery schedules.
Prepare shipping documents, assist sales staff in controlling shipments, and handle import and export matters.
Provide regular sales status reports for sales staff and supervisors’ reference.
Assist sales staff with internal administrative tasks related to sales operations.
Assist sales staff in organizing customer data, including basic company information, transaction records, and issue handling status.