Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of MANAGER PRODUCT MANAGEMENT.
Principal responsibilities
Own and prioritize the product roadmap for fraud-related capabilities (SAS fraud management, account takeover, payment fraud, device/geo fraud, etc.), including FEEDZEI SAS EFM, Feature space or other fraud platform.
Define and articulate product vision, strategy, and metrics; drive end-to-end delivery from discovery to launch in Agile model.
Gather and analyze requirements from business and translate them into clear user stories, use cases, and acceptance criteria using JIRA tool.
Collaborate with Data/Analytics and Engineering teams to develop and monitor fraud detection rules, scoring models, and alerting/response workflows.
Stay current on fraud trends, regulations, and emerging technologies; evaluate new fraud tooling and platform enhancements.
Operate as a bridge between business stakeholders and technical teams; ensure deliverables meet business needs while maintaining technical feasibility and compliance.
Support regulatory and governance requirements related to fraud prevention (data privacy, audit trails, model risk management as applicable).
Lead user training, create helpful documentation, and champion adoption of new fraud features across the organization.
Potentially contribute to lightweight data tasks (SQL queries, basic data checks) and generate simple reports using Python or BI tools.
