The person will be managing the China Order Administration team, managing a team of 4 people.
The previous manager has agreed to evolve to a new function with SBA Asia and we are looking for her replacement.
The key tasks involved are:
1. Transaction (PO/RN) support to partners and sales
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RN: Validation & Submission
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PO: TP Validation & checking and Submission & Send Back & PO Creation & Issue Clarify
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MO: Creation & Submission
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LKO: Validation based on China specific Policy, Creation & Submission
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SIR: Creation & Submission
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Claim: Creation & Submission
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IB Transfer via POs
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Creation ,Checking and Submission of transaction (direct CPE)
2. Answer queries from sales ecosystem
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Answer Sales' , Sale Ops, DVE ,Finance team and Compliance team inquiry
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Answer Partner's inquiry & Partner Interlock & Partner Portal maintenance
3. Preparation and updating of training materials, Training Trainings to partners and sales, sales ops
4. Life at 3DS ( Team Training, Team work arrangement, Backup arrangement, Policy and Process sharing )
5. Define and ordering system User Acceptance Tests (UAT)
6. Miscellaneous (Export Control, Business Continuity Plan documents creations, Localization, Audit support, KB activity support …)
Professional skills:
- Management experience
- Experience in transaction support in the software industry
- Experience working with Ordering systems such as Oracle People Soft
- Experience working with partner eco-system and supporting sales
- Good understanding of compliance risk aspects
- Fluent English communication skills
- [Good to have] Experience with automation (VBA, RPA, python,...) and AI tools (LLM)
- [Good to have] Experience with UAT execution (testing of new functions of business system)
- [Good to have] Process modeling
Soft skills:
- Strong learning ability and proactive Passion to learn
- Excellent communication and Expression skills
- Negotiation skills
- Handling Stress
- Leveraging Diversity
- Interpersonal Skills
- Powerful and Willing to accept challenges and changes, with a strong sense of responsibility
Gain exposure to a wide variety of high-tech knowledges
Having an international work environment with brilliant colleagues around the globe
Opportunity to work on challenging projects
Hybrid "Work from home" arrangement in compliance with company policies and guidelines
As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.
