Shanghai, Shanghai
Job Summary
We are seeking an experienced and detail-oriented Quality Manager - Manual Testing to lead our Quality Assurance function and ensure the delivery of high-quality software solutions. The ideal candidate will have strong expertise in manual testing, test management, defect management, stakeholder communication, and team leadership. The role requires driving quality initiatives, managing testing activities across multiple projects, and collaborating with cross-functional teams to ensure successful product releases.
Key Responsibilities
Quality Assurance & Test Management
Define and implement comprehensive test strategies, test plans, and quality processes.
Lead end-to-end testing activities including Functional, System, Integration, Regression, UAT, and End-to-End testing.
Ensure complete test coverage against business and functional requirements.
Monitor testing progress and ensure timely delivery of QA milestones.
Team Leadership & People Management
Lead, mentor, and manage a team of QA Engineers and Test Leads.
Drive performance management, coaching, and career development initiatives.
Allocate resources effectively across projects and priorities.
Foster a culture of quality, collaboration, and continuous improvement.
Defect & Risk Management
Own and manage the defect lifecycle from identification to closure.
Conduct defect triage meetings and collaborate with development teams for resolution.
Perform root cause analysis and implement preventive measures.
Identify project quality risks and define mitigation strategies.
Stakeholder Management
Collaborate with Product Owners, Business Analysts, Developers, Project Managers, and Clients.
Provide regular status updates, quality metrics, and release readiness reports.
Participate in sprint planning, reviews, retrospectives, and release discussions.
Act as the primary point of contact for all quality-related activities.
Process Improvement & Governance
Establish and enforce QA standards, best practices, and testing methodologies.
Continuously improve QA processes to enhance efficiency and product quality.
Drive quality audits, compliance activities, and process adherence.
Support organizational quality initiatives and governance frameworks.
Metrics & Reporting
Define, measure, and report key quality metrics including:
Defect Density
Defect Leakage
Test Coverage
Test Execution Progress
Release Readiness
Requirement Traceability
Prepare executive dashboards and quality reports for leadership teams.
Skill Requirements
7 to 10 years of web and mobile application testing experience (preferably on iOS, Tablet devices)
Strong communication skills -
Strong manual testing background. Excellent written and verbal communication skills
Experience validating consumer‑facing applications like e-commerce or retail applications
Excellent written and verbal communication skills
Technical Skills
Strong experience in Manual Testing and QA Management.
Expertise in Functional, System, Integration, Regression, UAT, and End-to-End Testing.
Hands-on experience with defect management and test management tools.
Strong understanding of SDLC, STLC, and Quality Assurance methodologies.
Experience working in Agile Scrum and Waterfall environments.
Knowledge of API Testing concepts and release validation processes.
Other Requirements
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