The Regional Sales Supervisor - Electronics is responsible for managing and developing current ongoing business within the assigned region, with a strong focus on distributor management, customer retention, and strengthening relationships with the largest existing customers, including key distributors.
Reporting to the Sales Manager – Electronics (South China), and in coordination with the Sales Manager – Electronics (North China), the Regional Sales Supervisor - Electronics supports execution of the Electronics business line strategy and will:
- Manage and develop current ongoing Electronics business in the assigned region, ensuring consistent follow-up on existing customer and distributor accounts.
- Maintain close working relationships with current distributors, monitor their business activities, and support effective execution of agreed commercial plans.
- Strengthen relationships with the largest existing customers, including distributor accounts, by maintaining regular contact and coordinating timely responses to customer needs.
- Support the Sales Manager – Electronics (South China) and Sales Manager – Electronics (North China) in day-to-day commercial activities, customer follow-up, and implementation of regional action plans.
- Follow up on quotations, sample requests, pricing discussions, order status, and open commercial topics to help secure and retain existing business.
- Work with technical, product management, customer service, supply chain, and finance teams to resolve customer issues and ensure reliable service to customers and distributors.
- Represent ELANTAS products and services with a solid understanding of customer applications, distributor requirements, and Electronics market needs.
- Monitor customer and distributor feedback, competitor activity, demand changes, and market developments relevant to current business.
- Gather customer and distributor requirements and communicate relevant needs, risks, and opportunities to the sales managers and Product Management.
- Track sales activities, opportunity follow-up, distributor performance, and key account progress using CRM and other company systems.
- Prepare regular updates, sales reports, forecast inputs, and customer visit summaries for review with the sales managers.
- Support annual planning, forecasting, and budgeting activities by providing customer, distributor, and market input from the assigned region.
- Ensure timely and accurate use of sales processes, CRM systems, and reporting tools to improve transparency and follow-up discipline.
- Support compliance with company policies and legal requirements in customer interactions, sales contracts, distributor arrangements, and channel partner activities.
- Assist the organization in creating a safe and healthy working environment by working safely, using provided equipment, and following health and safety instructions.
- The above list describes typical duties and responsibilities and is not intended to limit management from assigning other work as needed.
