Armacell provides numerous and diverse career opportunities. Add your talent to ours and make a difference around the world!
Customer Service Representative 客服代表
Job Responsibilities:
Receives, processes and confirms all orders and inquiries by phone, fax or any other means from sales and customers
- - domestic, oversea (Asian) market, and internal customers.
-
Arrange shipments including freight forwarders administration.
-
Assist in resolving all customers’ complaints in courteous manner, recommend improvements in the complaints system.
-
Arrange samples and promotional catalogues required by sales and customers. Assist in distributing certificates/report etc. to customers from Quality Assurance Department.
-
Assist in customs declaration process with customs broker to make sure the export process successfully.
-
Assist in organizing all visits to company by customers, delivery samples & presentations to customers.
-
Recommend changes to minimize finished goods inventories, contribute to decisions on stocking level, recommend departmental system priorities, policies etc.
Requirements:
-
College diploma or above.
-
Good command of oral English and written English.
-
Strong communication and interpersonal skill.
-
Good listener and be patient.
-
Being able to work under high pressure.
-
With SAP operation skill is priority.
Remarks: 1 year contract for the position
Time Type:
Full time
