Job Title: Quality Auditing Associate Manager.
Key responsibilities would include:
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Performing customer audits to assess if relevant agreement, policies and procedures are adhered to;
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Supporting the conduct of customer compliance audits which may include performing inventory counts in customer premises, analysis of customer data and information, onsite audit, and other appropriate audit procedures as deemed appropriate by the audit lead;
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Summarizing and presenting process audit results and recommendations to relevant internal stakeholders;
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Follow up with relevant internal stakeholders on the implementation of audit recommendations;
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Using data analytics and continued learning of Client’s business environment, to identify emerging risks hence influence operational business partners on appropriate risk mitigation actions;
Collaborating with counterparts in other regions and client’s HQ in driving policy and process improvements, as well as delivery of data science projects to improve the efficiency and effectiveness of our risk management and monitoring capability
