Your Tasks
Processing of sales and commercial documentation:Assist sales staff to sort, format and file customer quotations, technical supporting documents, business contracts and framework agreements. Verify contract and quotation details, input information into internal system, follow internal approval process of contracts, keep original and electronic archives of all sales contracts.
销售商务文件处理: 协助销售完成客户报价单、技术方案配套资料、商务合同、框架协议的整理、排版、归档;核对合同信息、报价明细,同步录入系统,跟进合同内部审批流转,保管全部销售合同原件及电子档案。
CRM system and account/ledger management:Take charge of daily entry, update and maintenance of CRM data including customer information, leads, follow-up records, signed orders and service cycles. Sort standardized customer, lead and order ledgers regularly to ensure complete, accurate and traceable customer data.
CRM 客户系统与台账管理: 负责 CRM 客户信息、线索、跟进记录、签约订单、服务周期数据的日常录入、更新、维护;定期整理标准化客户台账、线索台账、订单台账,保证客户数据完整、准确、可追溯。
Business data statistics and report compilation:Collect daily/weekly/monthly operational data including sales leads, consultation volume, signed amount, payment progress and customer expiration reminders. Prepare daily, weekly and monthly performance review reports as required by managers, organize basic data for business review meetings.
业务数据统计、报表整理: 按月汇总销售线索、咨询量、签约金额、回款进度、客户到期提醒等经营数据;根据经理需求制作月度业绩复盘报表,整理业务复盘所需基础数据。
Daily client liaison and operational support:Handle basic customer inquiries, document requests, invoice reconciliation and invoicing applications. Forward customer demands to corresponding sales staff timely, follow invoice and bill delivery, remind sales staff of customer renewal and service expiration dates regularly.
客户日常对接与事务支撑: 承接客户基础咨询、资料索要、发票对账、开票申请等基础事务;及时同步客户需求给对应销售,跟进发票、账单寄送,定期提醒销售客户续费、服务到期节点。
Supporting activities for marketing events:Coordinate pre-event preparation for salons, exhibitions and customer training meetings together with sales managers, including material production, customer invitation list sorting, venue coordination, sign-in sheet and brochure preparation. Sort participant information after events, input into CRM and archive event materials and photos.
市场活动配套支持: 配合销售经理统筹行业沙龙、展会、客户培训会等活动前期筹备:物料制作、客户邀约名单整理、场地对接、签到表、宣传资料准备;活动后整理参会客户信息,录入 CRM,归档活动物料与照片。
Team administration and cross-departmental coordination:Handle sales team meeting room reservation and office supply application. Communicate with finance, technical and delivery teams, transfer customer documents, project demands and invoicing reconciliation information, archive cross-department communication records.
团队行政与跨部门协同: 负责销售团队、会议室预约、办公用品申领;对接财务、技术、交付团队,传递客户资料、项目需求、开票对账信息,同步跨部门沟通记录。
Document filing and process standardization:Uniformly manage all paper and electronic sales archives including customer materials, project solutions, contracts and event documents. Sort standardized daily sales workflow, optimize filing and report templates to improve team office efficiency.
档案归档与流程标准化: 统一管理销售全部纸质、电子档案(客户资料、项目方案、合同、活动材料);梳理销售日常事务标准化流程,优化文件归档、报表模板,提升团队办公效率。
Your Qualifications
Bachelor degree or above, major in Business Administration, Marketing, Business Management or Secretarial Studies is preferred.
本科及以上学历,工商管理、市场营销、商务管理、文秘等相关专业优先;
3 years working experience as sales assistant, business assistant or customer back-office staff, experience in testing, certification or industrial service industry is preferred.
3 年销售助理、商务助理、客户内勤相关工作经验,有检测认证 / 工业服务行业经验优先;
Proficient in Office software (Excel PivotTable, function, Word formatting, basic PPT production), familiar with CRM system operation.
熟练使用 Office 办公软件(Excel 数据透视表、函数、Word 排版、PPT 基础制作),会 CRM 系统操作;
Careful and rigorous, high sensitivity to data, good at file archiving and ledger sorting, strong awareness of error-free work.
细心严谨,数据敏感度高,擅长文件归档、台账整理,零差错意识强;
Good communication and coordination ability, able to communicate with internal departments and handle basic customer inquiries patiently with service awareness.
良好沟通协调能力,对内对接多部门、对外对接客户基础咨询,耐心有服务意识;
Strong execution ability, capable of handling multiple tasks simultaneously, complete reports, contracts and event preparation on schedule.
执行力强,能同步处理多项事务,按时完成报表、合同、活动筹备等工作;
No long-term business trips required, able to attend local customer salons and exhibitions occasionally.
无需长期出差,可接受偶尔陪同参加本地客户沙龙、展会。
Work Area: Manufacturing, Consumer Products & Food
Country/Region: China
Job Location: Guangzhou
Working Model: Onsite
Employment Type: Full time / regular
Company: TÜV SÜD Certification and Testing (China) Co., Ltd. Guangzhou Branch
Org Unit Code: GROU-4
Requisition ID: 7315
Duration in months (if limited contract):
