JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
行政及客服要求及标准
为客户提供行政服务/客服服务,包括但不仅限于访客接待、日常电话转接、报修电话记录及通知维修人员,会议室预订/服务/活动支持,保洁监督,行政/办公耗材采购和费用统计,租户服务对接,租赁合同发票/付款管理等。
行政及客服工作内容
运营团队办公用品采买、库存管理和结算。
入驻企业日常服务:
入驻企业账户建立,会员信息收集,以及系统数据录入和更新。
入驻企业交房和退租的交接手续办理。
入驻企业租赁付款跟踪、停车位等管理。
入驻企业报修、日常服务需求的跟进。
与入驻企业相关的每月数据统计。
日常采购订单的提交、收货、费用统计(含快递、保洁、室内绿植、活动、办公用品、实验服清洗、咖啡机、咖啡胶囊等)。
活动/会议举办的支持工作,含餐饮预定、桌椅摆放配合、签到等。
班车、咖啡机的日常管理,含费用结算等。
SAP相关数据录入、新建、更新、配合发票开具等与财务相关的工作。
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访客接待(含电话接听、VIP接待)
会议室预定和会议室管理,以及活动和会务服务。
保洁工作、室内绿植监督。
与前台轮班:8:30—17:30, 9:00—18:00
前台 (行政客服)人员要求
至少3-5年行政、客服工作经验,本科毕业,形象气质佳。
具备一定的英语听说读写能力 (能参加英文会议)。
需具备较好的office软件操作能力,尤其是熟练掌握Excell各项技能。
有良好的客服意识;耐心、细致;亲和力好;沟通佳;抗压能力强。
如有财务、SAP操作经验,则优先考虑。
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
