Strategy
To comply with the group strategy of Cash journey
Business
HK cash client services
Processes
To support a centralised service model for Paytech and Network clients, delivered through GBS as a single point of contact, to improve the overall client experience for clients operating across multiple SCB markets
People & Talent
Talent development as the successor
Risk Management
Ensure all processing are in line with risk framework
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Cash Operations, CIB RM, Sales, Country CSG
Other Responsibilities
Embed Here for good and Group’s brand and values in HK Cash Client Services; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]
