About us
About Symrise AG
Symrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately € 5.0 billion in the 2024 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented in more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America. Symrise works with its clients to develop new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.
Symrise – always inspiring more …
Your role
The Position:
- Responsible for supporting in achieving revenue target for assigned accounts, including developing account plan & strategy.
- Be the local contact point for the assigned accounts, including relationship-management, co-ordination of projects, samples & documents.
- Monitor the status of the projects and coordinate well with project team.
- Work with relevant stakeholders to coordinate completion & commercialization of customer requests.
- Prepare documents, presentations and statistics requested by Country Management team to support internal and external meetings.
- Involve in preparation and revision of the sales budget and forecasts.
- Co-ordination/execution of customer visits/innovation days.
- Identify new hot-spots and high growth accounts beyond the assigned accounts
Responsibilities:
Account management:
- Set up, drive, and deliver Sales Budget for China Region through SMART action plans aligned with management team on a regular basis;
- Build and execute strategic account plans through external and internal multifunctional engagements;
- Update S&OP Demand Review on a monthly basis.
New Business development:
- Accelerate new business growth in China through new customer development and new product promotion;
- Cross-functional collaboration to expand our new businesses on Food Protection and Nutrition.
Customer relationship:
- Strengthen customer intimacy by frequent F2F visits to build a profitable and sustainable relationship;
- Identify and support customers’ needs to enhance business efficiency, customer intimacy and satisfaction.
Multifunctional Collaboration
- Ensure with the supply team the orders of customers in quantity and in time;
- Timely manage customer complaints with Quality and Technical teams;
- Support APAC Product Managers on Market and Competition Intelligence with comprehensive feedback of market threats and opportunities;
- Support Accounting Department in relation to collection of customer payment.
About you
Qualifications:
- Bachelor’s Degree in Business/Food Science/Marketing.
- Minimum 7 -10 years relevant experience from Flavourings or Food Ingredients B2B Sales, in the following roles as Business Development Manager or as Key Account Manager.
- Familiarity with FMCG manufacturers and markets with a strong preference of exposure in managing large global key accounts and have covered key account management with large local accounts across China.
- Strategic and analytical outlook complemented with regional business leadership experience preferred.
- Ability to translate abstract data and insights into meaningful customer relevant, commercial initiatives.
- Effective project management and facilitation within cross-functional teams and external stakeholders.
- Strong solution-based selling and communication skills in stakeholder engagements to drive growth agenda.
- Have deep insights into way of working with China key FMCG companies to grow and build healthy business pipeline.
- Fluent in spoken and written English and Chinese.
- Computer literate with competence in Microsoft Office Suite.
Job Reference: AP01444
