Responsibilities：
1. 协助搭建和维护团队内部AI Agent平台，支持销售、培训、市场及运营等业务场景的效率提升。
Assist in building and maintaining the internal AI Agent platform to improve efficiency across sales, training, marketing and operations scenarios.
2. 支持团队知识库建设，包括业务资料、课程资料、市场资料、流程文件、FAQ和模板的收集、整理、分类、标签化及持续更新。
Support knowledge base development by collecting, organizing, classifying, tagging and updating business materials, course materials, marketing assets, process documents, FAQs and templates.
3. 参与数据分析、文案撰写、MKT物料、销售支持、培训运营等业务场景AI Agent的需求梳理、测试和优化。
Participate in requirement collection, testing and optimization of AI Agents for data analysis, content writing, marketing materials, sales support and training operations.
4. 协助建设Prompt库、标准化模板和可复用工作流，沉淀团队AI应用最佳实践。
Assist in maintaining prompt libraries, standardized templates and reusable workflows, and summarize best practices for internal AI adoption.
5. 使用Excel、Power BI、Copilot及其他经批准工具进行业务数据整理、清洗、分析和可视化支持。
Use Excel, Power BI, Copilot and other approved tools to support business data organization, cleaning, analysis and visualization.
6. 利用AI工具支持市场推广及业务赋能内容制作，包括宣传文案、活动方案、产品/课程介绍、社媒草稿和内部沟通材料。
Use AI tools to support marketing and business enablement content, including campaign copy, event proposals, product/course introductions, social media drafts and internal communication materials.
7. 协助制作和标准化市场物料、培训材料、平台使用指南和内部培训笔记。
Assist in preparing and standardizing marketing materials, training materials, platform user guides and internal training notes.
8. 收集团队用户反馈，记录AI Agent使用问题和优化建议，支持平台持续迭代。
Collect user feedback, document AI Agent issues and improvement suggestions, and support continuous platform iteration.
9. 协助推动团队内部AI应用推广，整理案例库、使用技巧和短演示材料。
Support internal AI adoption by preparing case studies, user tips and short demo materials.
10. 完成上级安排的其他AI创新、数字化及知识管理相关工作。
Complete other AI innovation, digitalization and knowledge-management related tasks assigned by supervisor.
Requirements：
1.本科或硕士在读，工商管理、市场营销、数据分析、信息管理、计算机、人工智能或相关专业优先。
Bachelor or Master student, preferably majoring in Business Administration, Marketing, Data Analytics, Information Management, Computer Science, Artificial Intelligence or related disciplines.
2.对生成式AI、AI Agent、知识库建设、Prompt Engineering及数字化转型有浓厚兴趣。
Strong interest in Generative AI, AI Agent, knowledge base development, prompt engineering and digital transformation.
3.熟悉Microsoft 365工具，如Word、Excel、PowerPoint、Teams、SharePoint、OneDrive；具备Power BI或Power Automate经验者优先。
Good command of Microsoft 365 tools such as Word, Excel, PowerPoint, Teams, SharePoint and OneDrive; Power BI / Power Automate experience is a plus.
4.具备基础数据分析思维，能够将非结构化信息整理为清晰分类、表格和可复用模板。
Basic data analysis mindset; able to organize unstructured information into clear categories, tables and reusable templates.
5.具备良好的中文写作能力及基本英语读写能力。
Good writing ability in Chinese and basic English reading and writing capability.
6.具备良好的逻辑思维、快速学习能力、沟通能力、责任心和细节意识。
Strong logical thinking, fast learning capability, communication skills, ownership and attention to detail.
Equal opportunities are particularly important to us at TÜV Rheinland. We are committed to breaking down barriers and creating an inclusive working environment characterised by respect, diversity and genuine participation. We therefore particularly welcome applications from people with severe disabilities.
