Role Purpose
Transforma Travel Group is seeking an enthusiastic Operations Intern to support the operations of all our Adventure Tours in China, Taiwan & Hong Kong, alongside the Regional Operations Manager and other team members.
The ideal candidate will be a university student, with a passion for travelling and looking for an internship that will last for at least three months. We’re looking for someone who is organized, responsible, and interested in learning how our operations work!
Key Responsibilities
- International communication: Communicate efficiently with colleagues to receive full information about our groups and their requirements.
- Bookings: Make guide, hotels, trains, buses, (etc…) bookings across China and (potentially) other regions in Asia.
- Prepare: Prepare budgets, safety forms and other key information or our Adventure Leaders and communicate this with them.
- Assist: Assisting your manager and Adventure Leaders in several other tasks as well as helping out with emergencies.
Skills & Competencies
What behavioural, technical, and interpersonal strengths and required for this role?
Behavioural & interpersonal:
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A passion for travel, with hands-on travel experience
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The ability to work with high volume, manage priorities and multitask
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Reliable, adaptable and willing to learn
Technical & required:
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Undergraduate in a tourism or general management degree is preferred, but open to any degree
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Interested in a 3-month internship, at least
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English: Intermediate level of written and spoken English.
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Attention to detail: A careful, organized approach to work is essential for this role.
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Technical: Ability to use Microsoft Word & Excel
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Independent: As no direct manager is working in the same office,you’llbe managed remotely and expected to do the job independently after on-site training.
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Hunger to learn: Passionate to improve yourself and experience an internationalized world.
Transforma Travel Group is a leading youth travel company. Transforma’s family of brands create culturally enriching, off-the-beaten-track, and educational adventures for travellers and students alike. Across both our brands, our mission is the same: to expand minds through transformative travel experiences. The Dragon Trip is a leading tour provider for affordable adventure tours across the Americas & Asia; The Learning Adventure is a leading educational tour provider for school and university students, operating educational trips across the globe.
Transforma Travel Group has offices in Vietnam, China, South Korea, Portugal, UK, Australia; and remote teams spread across the world, including in Japan, UAE, Panama and EU. We currently have 120 employees and are expecting further growth in the coming years.