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职务描述：
Job Summary
This position provides a one-to-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
Responsibilities:
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Builds and maintains relationships with related internal functions (i.e., Billing, Delivery Information and Operations).
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Analyzes and resolves Preferred account issues.
Qualifications:
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High school diploma, GED, or International equivalent
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Strong oral and written communication skills
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Strong problem solving skills
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Previous customer service experience - Preferred
员工类型:
临时
UPS 致力于提供一个没有歧视、骚扰和报复的工作场所。
