As a Product Quality Engineer , your mission is to better focus/clarity to the data collected for both internal (FTTFR), external field failures (warranty) and service requests (non-warranty) and the return of defective parts to STC's or originating PC for FA. You will report to SHEQ Manager.
You will
1. Improvement in product quality
• For mass-produced models:
- The failure rate has decreased
- Customer complaint analysis
- Repeated questions close
- Improved stability
- For example, your leak detector:
- Fluctuations in filament lifespan
- Low leakage rate drift
- Poor consistency in pumping speed
- On-site rework of height
2. NPI/Quality of New Product Introduction
• Before the new model is launched:
- Quality verification during trial production
- BOM change risk
- Process verification
- Reliability test
- Pilot run issue close
3. Data analysis
• Common indicators
- PPM
- RMA rate
- Yield
- MTBF
- Complaint closure time
4. Handling customer issues
• Linkage with after-sales service, R&D and manufacturing:
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
• Bachelor degree or above ,mechanical or related industry major.
- Have work experience in quality systems 8 years or above, more than 3 years of analyze faulty machines,Master 8D, mechanical, electrical and vacuum systems experience is plus.
- Have good analytical skills, strong logical thinking ability, good communication and team work ;
- Proficient in software, fluent English level in oral and writing.
- We have an open, transparent and family-oriented corporate culture;
- Extensive learning platform for professional development and personal growth;
- Have good career development opportunities;
- Opportunities to constantly learn new applications and interact with colleagues;
On-Site
This role requires you to work on-site at our office in Hefei, China. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
Talent Acquisition Team: Wei Wei
