Imagination is seeking an experienced live event / exhibition account manager to join our client service team. The role will be initially focused on the automotive sector working on large scale projects for our key clients. You will work closely with clients and all our internal teams to ensure the projects remain on track, on budget, and exceed client expectations. We are looking for talent with rich experience in the industry, leading big launch events / CAT A auto shows for automotive clients, and at a senior level with proven abilities to work independently and also with a team of freelancers/suppliers as required.
You will work closely with our Managing Director/Account Director throughout the project life cycle but are also expected to work autonomously, building your own key client relationships, and driving business growth for Imagination.
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Take the lead client facing role in delivering key live event / exhibition projects including onsite management
- Write effective and compelling project briefs, presentations and proposals
- Maintain positive client relationships and seek further business opportunities
- Brief and manage internal teams to ensure projects are on track and exceeding client expectations
- Manage project budgets from initial brief through delivery and on to final client reconciliation
- Fulfilling the role in compliance with company policies and procedures
- Be a true process champion and support best practices implementation proactively
Required Skills & Experience
- Bachelor's degree or
- At least 6 years of working experience in a client servicing role in A level agencies
- Experience with auto show / served auto clients before
- Experience managing large scale budgets (>¥10m) through the full project life cycle
- Excellent organizational skills and attention to detail
Preferred qualifications
- Ability to work independently and being accountable as the project lead
- Proven hands on leadership experience with live events (press conferences, product launches)
- Good personality and communication skills which will help to gain client’s trust quickly
- Good working English language skills and native Mandarin speaker
- Work under pressure and flexible with business trip requirements
- Solid knowledge of relevant software packages including all Microsoft Office packages: Word, Excel, PowerPoint, ideally also project management tools such as gantt charts, kanban etc...
- Good attitude and willing to learn and grow
- Able to conduct yourself with the highest standard of behaviour and respect for colleagues
Imagination:
Imagination is The Original Experience Design Agency. Founded over 50 years ago, we apply the power of our collective imagination to creative, commercial, and cultural challenges, creating experiences that move people. We specialise in Consulting, Destinations, Content and Live Events.
We have 13 global studios worldwide, united by a deep understanding of what moves people on a human level, and a determinedly independent spirit. Imagination was officially certified as a Newsweek Most Loved Workplace® 2023.
Our clients include Major League Baseball, Visa, Amazon, Ford, LVMH, Harley-Davidson, and Google.
For more information, please visit imagination.com or follow @imaginationglbl on social.
Our Beliefs and Behaviours:
We have identified four foundational beliefs that underpin Imagination. More powerful than generic corporate values, they motivate us to act, to foster the behaviours that lead to success:
We believe curiosity is the root of original insights and ideas... so we look at the world with fresh eyes, we experiment, invent and up-end conventions.
We believe rigour results in better choices... so we ask precise, provocative questions.
We believe bravery tames the unknown... so we demand ambition, confident that together we can meet ‘never been done before challenges’.
We believe respect builds stronger teams and continued success... so we recognise the uniqueness and unique potential in each individual, we are accountable to each other, we play as a team.
Global Inclusivity Statement:
At Imagination we value diversity, equity and inclusion as principles that make us stronger, more innovative and more creative as an organisation.
As a team and a business we know that creativity thrives in teams and organisations that comprise diverse groups of people, embracing diverse perspectives, where people feel able to share their whole selves.
That’s why we are committed to fostering an environment where every individual, regardless of race, religion, gender identity, age, sexual orientation, disability, veteran status, neurodiversity, socio-economic background, or indigenous identity, feels valued, respected, and empowered to succeed.
Our Beliefs and Behaviours
By living our core behaviours, being curious, rigorous, brave and respectful, we remain dedicated to building a workplace and a world where everyone is seen, heard, and has the opportunity to thrive.
Curiosity sparks innovation - We seek out diverse perspectives, challenge assumptions, and embrace new ways of thinking.
Rigour ensures impact - We approach our work with discipline and dedication, ensuring that these beliefs are not just words, but lived experiences.
Bravery stands up for what’s right - We confront biases and advocate for progress.
Respect is fundamental - We foster and encourage open dialogue and challenge ideas constructively.
Our Commitment
We expect our team to actively foster a safe, empowering, and inclusive culture. Our commitment extends beyond our workforce to our partners and suppliers, who we hold to the same standards of inclusivity and non-discrimination.
