JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
岗位职责:
a) 办公用品管理 :负责对办公用品签领,登记及盘点
b) 流程管理 :严格执行甲方客户对各流程服务标准及工作机制的要求
c) 工单服务流程规范 :跟进客户要求,及时的完成各条服务线工单派发,并跟进工单完成情况,完成记录
d) 门禁服务流程规范 :需要对所有门禁卡制作及发放、门禁卡权限开启及门禁卡权限关闭及时进行处理
e) 电话接听服务流程 :按照电话接听服务标准及工作机制的要求,完成电话的接听和记录
f) 礼品领用流程:按照礼品领用流程,及时的完成发放,并完成记录;
g) 报告输出:按时完成行政相关的所有报告,如有延迟提交或缺失的:
h) 执行力:任务在规定时间内按时按质完成,达到预期。经理:任务在规定时间内按时按质完成,达到预期。经理//客户需求及时解决不推诿客户需求及时解决不推诿;;
i) 行为规范行为规范:严格按照客户方要求遵守考勤制度和行为规范,如需要外出或请假,需提前5个工作个工作日告知上级经理,批准后方可执行日告知上级经理,批准后方可执行;
j) 工作态度:工作状态稳定、态度积极,无个人情绪,团队协作;
k) 客户投诉:注重客户满意度,工作无投诉产生;
l) 客户响应:针对经理/客户临时需求和突发状况,能够及时响应并妥善处理客户临时需求和突发状况;
m) 学习能力:善于积极思考业务提升和改进方式,提出合理化建议。
任职要求:
a) 教育背景:大专或以上学历:大专或以上学历
b) 工作经验:2年以上行政管理或助理工作经验
c) 专业技能:基础行政管理知识;基本的档案管理知识;良好的服务及沟通能力;
d) 通用技能:协调能力、强执行力、持续学习能力、较强的分析、强执行力、持续学习能力、较强的分析总结总结能力、熟练的电脑办公软件操作能力
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
