1. Quality Function:质量板块
Responsible for solving customer complaints , responsible for customer resident management;
客户抱怨质量问题处理和客户现场服务人员的管理;
Perform regular customer satisfaction management according to Faurecia TCS requirements
根据佛吉亚TCS要求,定期进行客户满意度管理
Responsible for solving process quality problem, to assure product and service quality;
及时处理与产品质量有关的过程问题,保证产品和服务质量;
Collect、analyse and solve Customer Complaints
收集、分析并处理客户投诉
Collect data from customer (reject PPM/Scrap PPM), follow the trend and make internal control plan for continuous improvement;
收集客户端数据(如百万拒收、百万报废),跟踪趋势并通过制定内部控制计划不断改善
Collect supplier data (SPPM), follow the trend and make internal control plan for continuous improvement;
收集供应商数据(SPPM),跟踪趋势并通过制定内部控制计划不断改善;
Implement quality management system; (IATF16949、8QB、PQA、Customer Audit)
贯彻执行质量体系;(IATF16949、8QB、PQA、客户审核)
Establish QSE annual audit plan and follow it, improve it with action plan
建立 QSE 年度审核计划并执行,跟踪相应的行动计划
Strictly observe internal process (FES)
严格遵循公司内部系统流程(FES, 佛吉亚卓越体系);
2. Technique function:技术板块
Enough technique support for autonomous improvement.
对生产现场的自主改善提供充足的技术支持
Sample release and management
样件管理
Responsible for project phase PQA and SR audit
负责项目阶段PQA 、SR审核
Confirm and implement annual improving items
年度改善项目的确定和推动实施
3. New Program: 新项目
Involve in new program for quality & process after gate 3 review
项目前期(Gate 3)工艺及质量介入 产品过程质量控制
4. Team Management and Development:团队管理和发展
Manage and develop team
管理培训团队成员
Support and coordinate QE&SQE
给予质量工程师技术方案或管理技术支持;协调安排质量工程师工作;
Assist department manager make subordinate's KPI and development plan
协助部门经理制定KPI及人员发展计划
Assist the department manager to complete the internal and external work of the factory, actively promote the implementation
协助部门经理完成工厂内外部各项工作,主动推进落实执行
Drive team improvement
推动团队改善
5. Other and Specific Missions:附加及其他工作任务
Ensure full respect of HSE rules and regulations
遵守健康安全环境规定
Others temporary job given by Dept. Manager
部门经理交给的其他工作
Cooperate with IATF16949& ISO14001 & ISO 45001system and FES operation system implement in plant.
配合公司IATF16949 &ISO14001&ISO45001& FES运营体系在工厂的实施。
6. Ensure full respect of the Code of Conduct\ Rules and Regulations \Values\Employee handbook of the company
确保工作行为充分尊重了集团的行为准则、公司的规章制度、价值观及员工手册等