- Follow SOP to process BL and rating.
-
Adhere to company requirement and work efficiency and achieve SLA.
-
Follow SOP to process all relevant manifesting.
-
Ensure 24 hours manifesting in SLA and correctly.
-
Keep smooth communication with other terms.
-
To participate in achieving accurate query routed to the client and customer service team.
-
Other tasks assigned by manager.
Requirements:
- College diploma or above.
-
Basic shipping knowledge.
-
Proficient skills in written and oral Chinese and English.
-
Good experience in use of relevant IT office applications.
- Good communication skill with external and internal party.
Function:
Global Customer Service
Publish in Internal Career Page:
No
