Location: Beijing
Overview: We’re seeking an account solution manager to join our CES team in China. The successful candidate will carry out marketing activities for overseas accounts, mainly in education and tourism industry and keep close communication with customers.
Responsibilities of the role:
Be the point of contact for your customers and ensure a high quality implementation of the marketing strategies and actions, especially on digital marketing such as Redbook/Video Channel account management
Follow social media development trend proactively and provide creative ideas on marketing activities and content creation, delivery high quality content (text &Video) to reach the KPIs for followers/views/open rate on different channels.
Develop holistic marketing plan to complete project target, work closely with team/ customers to carry out the plan, engage with existing/potential resources to achieve maximum ROI.
Act as account manager for customers to ensure a smooth delivery of contractual obligations.
Be resourceful and able to seek all solutions to improve customer satisfaction per agreed metrics.
Be approachable for customers.
Produce regular report of activities with an aim to foster longer term cooperation with the ability to constantly suggest improvement.
Carry out bespoke market analyses per customer objectives and assist to produce high level business proposals.
Manage freelancers or vendors to provide satisfied services, coach team members when necessary
Knowledge and skills required
Minimum of 3-5 years marketing working experience preferably in publishing/Education/PR Agency industry, Social medias management experience is must, proficient in Redbook//Tiktok and ads promotion
Excellent oral and writing English, good at Chinese content writing Powerful communication and presentation skills
People oriented and team work a must Able to work independently and under pressure sometimes without much background support
Job Type: Full-time
Application Question(s):
- Current salary
- Expected salary
Work Location: In person