Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.
For nearly 20 years, we've helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.
The Senior Associate role is a client-facing role designed for high performers with a track record of commercial delivery and a leadership mindset. Operating as a bridge between specialist managers and the Vice President, this individual is expected to own critical workflows, deliver against key performance metrics, and support operational continuity of the Dubai office
This is a high-trust, high-visibility role focused on consistent target attainment, quality delivery under pressure, and the ability to operate autonomously while aligning closely with leadership priorities. You must bring structure, urgency, and strategy to every touchpoint, whether engaging clients, screening experts, or managing internal workflows.
Success Metrics
Senior Associates are measured on commercial impact, operational readiness, and executional excellence.
Core Responsibilities
Expert Engagement
- Rapidly triage and assign briefs, ensuring no client requests go untracked within and relevant experts are identified and pitched within set SLAs.
- Take full ownership of expert delivery by custom sourcing and cold calling on all assigned projects, ensuring high relevance and speed.
- Deliver expert relevance statements with attention to project context. Reduce formatting or language inconsistencies to near-zero.
Negotiate expert fees to reduce spec cost without compromising on fit or credibility.
Client Execution and Project Ownership
- Lead project launches (both live projects and proposals) with speed and clarity, summarizing client goals, proactively proposing solutions and asking strategic questions to clarify ambiguities.
- Tailor outreach strategies to align with complex or strategic briefs, directly driving call conversion and client impact.
- Proactively identify opportunities to upsell additional services and additional profiles that align with client objectives.
- Take ownership of unresponsive clients by re-engaging them directly, surfacing fresh angles, proposing new expert types, and driving the project forward with urgency and creativity.
Operational Leadership
- Drive individual productivity through structured daily check-ins, priority setting, and assigned task ownership.
- Maintain clear records of owned projects and priorities and keep them maintained on a daily basis.
Internal Collaboration & Development
- Partner with managers to train juniors through live call coaching, email shadowing, and feedback loops.
- Provide structured, constructive feedback with a company-first mindset especially in moments requiring tough or corrective input.
- Model resilience, composure, and commercial thinking in moments of ambiguity or workload strain.
Qualifications
Minimum 18 months in an Associate-level role at an expert network and none compliance breach in past.
Track record of consistent revenue attainment, custom recruitment and high-quality, cost effective spec delivery
Ability to work independently, prioritize under pressure, and communicate across levels
Strong command of written and verbal English and Mandarin
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We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.
