Very useful and learn a lot professional experience
When I intern in Bank of China last summer as a Financial Assistant to help manage customers, I found out that many customers left out branch and went to other banks or other branches of Bank of China because they couldn’t get the most latest financial securities information, and key customers were treated undifferentiated as small customers, it made key customers feel unhappy because they brought more profit to the branch. The most popular securities for this branch is low risk short term, from 25 days to 190 days, financial products, So I advise my manager to classify the customers to different level: the First one is key active customers, those own a lot liquid capital( over 1 million) and are willing to invest into financial securities. For these customers, I just need to provide new financial security and they will come to me. The second one is key passive customers, those have a lot of cash but they don’t purchase the securities frequently. For this kind of customers, I should spend more time on explaining the features of the products, the low risk, high yield(especially 5%annual yield), and short term(25 days to 190 days). The third one is regular customers, who owns capital from 100,000 to 1 million. The last one is small customers, who owns less than 100,000. According to customer levels, different consulting services would be provided to them.
Finally, the monthly financial products sales reached 8 million Yen ranked the first place in my city, our customer satisfac
A perfect place to get to know international business
My typical work in Bank of China was to track foreign exchange rates, provide consulting services to clients, and process international wireless transfer. From this job, I learned the operating system of banks and the working principles of international business. My co-workers were all experienced and skillful with several years experiences and they were all willing to help me with any technical problems. The separation of duties were very clear and efficient. For example, everyone was on a daily shift to get familiar with all the services the bank provided. Any position had a backup employee in case of emergency.
As an intern, the hardest part of this job was to get familiar with all the services the bank provided; there were many things to learn in a short period. Also, the bank serves over thousands of clients every day in China; I was required to totally understand the needs of each customer and do the quickest and most accurate response. I felt stressful because time was short and workload was heavy. However, I enjoyed my job very much. For one reason, I learned a lot about the international business; for another reason, I mastered skills of serving and solving problems and complaints of different customers. I am very confident with my social skills now.
优点Free lunch, meet different people, learn technical skills
Productive and learning experience under financial department
During my internship in Bank of China International Ltd., my one day work is typically mainly process and prepare financial and business forms for the purpose of checking account balances. Also, I collect and enter data for various financial spreadsheets. What I learned from my internship was how to communicate with others, with my colleagues, and I realized how important it is. Furthermore, I gained a lot of experience in financial category, such as in loans, checking, and saving, financial spreadsheets, financial reports, and a bit in securities. In my opinion, the hardest part of the job was a bunch of financial spreadsheets and financial reports had to be finished and created in a tight deadline. On the other hand, the most enjoyable part of the job, for me, was that I am able to keep learning new things and gaining different knowledges while I am working.
Usually, during the work, I helped the clients navigate financial tools and resources. Also I provided efficient, accurate and quick information about our new products and innovations in the field of electric billing and clearing to customers. Besides I did researches, operated tests and raised suggestions to improve electronic channels.
I learnt some basic knowledge about financial products and electronic banking system.
The manager was very strict and my colleagues are also very serious on working. The working atmosphere was exciting but in a rapid pace.
The hardest part of the job is to communicate with some clients during the guidance on client instruction. I enjoyed the intern most when I found myself become very proficient of clearly explaining electronic banking system to our clients.
good place to have a general idea of how bank works
As an intern, Bank of China gave me an opportunity to know how a bank structures. It gave me a general idea of how a bank works. Under the help of co-workers who are nice and friendly, I did a great job helping financial managers do the jobs they assigned. During my internship period, I mainly worked for the bank loan department and am responsible for analyzing credit reports of small & medium business companies; conducting field investigations; helping customers prepare documents and wrote final report for the head office; I also kept in touch and coordinated with insurance companies for loans that need to be insured. Sometimes I helped clients do the foreign currency wireless transfer as well. As for me, the most enjoyable part is communicating with new clients and customizing plans according to their needs.
The internship experience in Bank of China Jiangsu Branch was just exciting. Every day I needed to help the Customer Manager to secure the best financial products for different clients. It was challenging to analyze every client's financial background and do the consulting work for clients. I learned the art of talking and communication from the customer manager who taught me during the whole internship. The investment management products could be very tricky sometimes, it was very hard to understand the whole strategy of the products for the win-win situation for both clients and bank. It needed lots of work to figure the products out. BOC had it own work-life balance activities. It was very enjoyable that doing team building activities like badminton, running, events.
A typical day at work is to provided consulting services on personal finance products, such as insurance and investment funds, resulting in increased sales team performance; identified new sales opportunities and directed clients to supervisors and colleagues
and contacted clients, followed up and dealt with clients’ feedback by using communication skills etc. I have learned lots of new things such as how to deal with different customers, communication skills, sales skills and lots of banking knowledge etc. The hardest part is that the work pace can get really fast sometimes and the most enjoyable part of the job is that you can learn so many things at the bank and that the work environment is so nice.
A company with one of the best internship program in China
Basically, I helped with everything I could during the internship. I helped with bookkeeping, organizing various files, customer services, internship meetings. Besides that, I also helped with printing, graphic making with excel, helping manager making Prezi presentation, translating and assisting foreign customers, contacting companies with tax issues. The most enjoyable part is my internship work need to deal with many international clients, and I can actually use my foreign languages communication skills which helped the whole team's work. The hardest part is it's a very big companies with so many staff, I tried my best to know a lot of them. I would love to know more about their daily job and to learn more from each one of them.
Working as a Intern in Bank of China is a rewarding experience for me.
It's a great opportunity for me to be accepted by Bank of China of their rotational internship program. I worked in a team of 6 in Risk Management Department for 9 weeks and rotated to Human Resources Department for 2 weeks. My job mainly was to help our team evaluate the risk level of the companies that applied for the loans. We inspected the reports of the companies and paid trips to those companies to talk to their management. My teammates were nice to me. They were so kind when I turn to them for help. The hardest part was the heavy workload but I also enjoyed it because it was more like a challenge rather than work to me. And I love challenges.
• Demonstrated excellent customer service skills when processing banking transactions for clients, being friendly and patiently explaining products, which resulted in an outstanding performance appraisal.
• Answered questions regarding banking products to English-speaking clients, which developed the ability to explain difficult or complex ideas, concepts, and problems, receiving thank you letters from clients.
• SuccessfullycompletedtheassemblyoftradeaccountdataandreceiptusingExceltooptimizetheoperation of the office.
Managed reception of visitors, transfer of calls, answered general inquiries, delivering quality customer service and upholding the brand standard of the bank.
I work two out of three days in all years. I worked from 7:30am to 6:00pm. During the whole day work, I have 15 minutes break to have lunch. Most of the business is to help customers to deposit or withdraw the money. The other work is to process the loss of card/passbook, foreign currency exchange and financial management.
From this job I have learnt many skills of processing bank business. But the most useful thing I gain is my attitude to the customers. Now I know making friends with customers is the best way to deal with the relationship on the counter.
Bank of China is the most famous bank in China. It is the 59th of the global 500 companies in the world. It contains more than 300000 employees in the world. Well management. Sound system.
Almost all of my colleague are kind people with high quality.
The hardest part of the job is that I have to serve almost 150 customers per day because of the large population of my city. It is not easy but truly improved my skills.
Although this job requires hard working, it is a respectable job. Because of this job, I have made so many friends in all kinds of the industry. That is the reason why I like it.
优点Enterprise annuity, recreational activities, socialize with many people
If you aren't a traditional Chinese, THINK TWICE before you apply!
Typical day at work: deadline too tight, mission impossible, not enough clarification/instruction for direct management, always guessing what your manager wants, no sense of urgency, too many "discretionary" decisions, any creativity/change to current way of method will not be encouraged, exclusive friendly environment to Chinese employees (who also speak fluent Mandarin) ONLY
I'm grateful for giving me exposure to the career I now know which direction I want to pursue further, but 2 months in i'm already not happy working there.
Hardest part of the job is when there's a problem, you find out after it happened that you were included in the full communication, but you are scolded for all of it. Also really don't like that the management has no sense of urgency, there's too much cultural hierarchy that for a lot of necessary things, you have to seek signature from EVPs and SVPs and the CEO, and they are very hard to catch. I'm China born Chinese but working here reminded why in the beginning I didn't want to work and live in China, and why I don't want to work for Chinese companies in the US. Diversity really is a joke here.
very helpful for interns to learn about the investment bank.
I worked in the fixed income research department. I was responsible for doing industry research and providing information for traders in the fixed income department as well as important clients.
Also, BOCI organized many courses to help interns to learn skills and knowledge that are essential as a banker. Every monday, I attended meetings with managers from different departments presenting the function of their departments and their analysis about the market situation. Moreover, I participated many courses such as presentation skills course and communication skills.
During this intern, I learned about the structure of an investment bank and understand the working process of the fixed income department and investment banking. Furthermore, I communicated with many people having great financial background. From those people I gain more knowledge about the financial market and my interest about this industry increased a lot. I confirmed that I want to become a banker after graduate.
5.0
Customer Service Representative | China, ME | 2016年10月26日
The biggest governmental bank in china and really great experience to work there
For each customer service internship group member, BOC give us great chance to build up our own ideas about improving our customer experience level. I really appreciate that the bank of china care about each employee's ideas. We usually have a group meeting at Friday night after work and we can communicate and exchange our opinions during the whole week working experience.
This internship helps me easily to build up great relationship with clients and group members. Each of us will have some specific clients that we need to follow up and give them the phone call periodically. And we also be responsible for our e-bank promotion and advertising. Sometimes the clients specific requests and misunderstand will give us a little bit pressure when dealing with them. However there always be one supervisor that we can ask for help and tutoring.
typical day work includes but not limited to
1.financial analysis and spread sheets for the application of credit facility
2.evaluate and understand the financial, market, credit and operational risks associated with borrowers;
3.compose the quality credit reviews and industry analysis report periodically;
4.Take an active role in supporting Senior Relationship Managers on risk issues, including preparation of credit proposal and annual review;
5.Perform KYC review in compliance with the regulation for all existing customers; Ensure compliance KYC documentation, AML policies and procedures;
6.Preparation of internal memo about sanction issue; Evaluate and justified the risks of customer relationships;
7.Ensure completion of documentation requirements for initiate account openings and account closure; Track and follow up outstanding documents
You may want to join the bank if you like Chinese food, nothing else !
Yes you heard it right, you get pretty good food for Lunch here and its completely free.. Fridays are special, you get fish and chips, if that's something you fancy!
Work culture/ Co workers - Very non co operative staff. There is lot of un healthy politics. Very poor management, people in the managerial role have no clue about the business and people management.
Fake reviews and reports are submitted to management.
I wasted one month only waiting to get basic approvals like that of email, and desk phone. Access to other systems took for ever.
Its only once you get access , you realise you are working on systems which are a decade old. And yes they are happy with it, no one wants to upgrade. Any suggestions made would be simply ignored.
